Terms of Service

VibeXo — Terms of Service · Version v1.0 · Last updated: November 9, 2026

Operated by VibeXo by GoChiHQ (Ontario, Canada) · Contact: [email protected]

These Terms are a legal agreement between you and VibeXo by GoChiHQ ("VibeXo", "we", "us") governing your use of the VibeXo app and website. By creating an account or using VibeXo, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use VibeXo.

1. Adults only — 18+

• VibeXo is for adults only. You must be at least 18 years old to create an account or use any part of the service.
• By signing up you confirm that you are 18 or older and legally able to enter this agreement. Accounts found to belong to anyone under 18 are removed.
• New accounts are verified by a code sent to your phone number. Optional identity verification (government ID + live selfie) is described in the Verification Badge document.

2. What VibeXo is — and is not

• VibeXo is a platform only: software that lets adults create profiles, discover each other, communicate, and arrange to meet. We do not take part in your conversations or your meetings.
• We are not a party to any communication, relationship, arrangement or meeting between members, and we do not supervise, endorse or guarantee any member or anything a member says or does.
• No guarantees. We do not guarantee that you will find a match, that any member is who they claim to be beyond the specific checks described in our Verification Badge document, that any member will behave well, or that any meeting or relationship will be safe, successful or as expected.
• Matching scores are an opinion produced by our questionnaire weighting. They are a discovery aid, not a promise of compatibility.

3. Your choices are your responsibility

• You are solely responsible for your own choices, communications and actions — online and offline — including who you talk to, what you share, whether you meet someone, where you meet, and what happens at or after any meeting.
• You agree to use your own judgement and caution, as you would with anyone you meet through any introduction service, in a public place, or anywhere else in life. Our Meeting Safely guidance is advice only; following it does not transfer responsibility to us.
• Anything you arrange with another member — including any gift, payment, travel or plan — is between you and them.

4. Your account

• One account per person. Keep your password private; you are responsible for activity under your account.
• Your profile must be you: real information and your own photos. Fake profiles, impersonation and profiles created for anyone else are prohibited — and we never create fake or AI profiles in the dating pool ourselves.
• You must follow the Community Guidelines, which form part of these Terms.

5. Plans, tokens and prices

• Current prices (USD; the app shows your local currency where the Locale Engine applies): Free $0 · Daily Basic $5 per day · Weekly $13 per week · Monthly $40 per month · Lifetime Access $350 once (matching features only, forever) · Token packs: 10 tokens $4.99 · 30 tokens $11.99 · 75 tokens $24.99 · 200 tokens $54.99. Unlocking an extra member photo costs 2 tokens and is permanent for that photo.
• Paid plans renew as described at purchase until cancelled. Lifetime Access covers matching only — creator-world calls and content are always pay-per-use.
• Refunds and cancellation are governed by the Refunds & Subscriptions document. Where a purchase flow is labelled a preview, no real charge occurs.
• We may change prices for future purchases with notice; changes never apply retroactively to a Lifetime purchase already made.

6. Content

• You keep ownership of content you post. You grant us the licence described in the Content & IP document so we can operate and display the service.
• Content rules — including the coverage floor, prohibited content and AI labelling — are in the Community Guidelines and are enforced as described there.

7. Moderation and enforcement

• We moderate content automatically and by human review. Clear violations are removed, warnings are issued, and repeat violations follow the three-strike ladder in the Community Guidelines, up to a permanent ban. Zero-tolerance violations result in immediate removal and, where the law requires, reporting to the appropriate authority.
• We may suspend or terminate any account that breaches these Terms or the Community Guidelines. Appeals are available as described in the Community Guidelines.

8. Availability and changes

• The service is provided "as is" and "as available". We may change, suspend or discontinue features. We do not warrant uninterrupted or error-free operation.
• We may update these Terms; material changes will be announced in the app, and continued use after the change takes effect is acceptance. Version and date appear at the top of this document.

9. Limitation of liability

• To the fullest extent permitted by applicable law, VibeXo by GoChiHQ, its owner, and its service providers are not liable for: the conduct, statements or omissions of any member or third party; anything that happens at or as a result of an offline meeting; or any indirect, incidental, consequential, special or punitive damages, or loss of profits, data, goodwill or relationships, arising from your use of the service.
• To the fullest extent permitted by applicable law, our total aggregate liability for any claim arising from the service is limited to the total amount you paid us in the twelve months before the claim arose.
• Nothing in these Terms limits liability that cannot lawfully be limited, and nothing removes rights you have as a consumer under Ontario or Canadian law that cannot be waived.

10. Indemnification

• To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless VibeXo by GoChiHQ and its owner from claims, damages, losses and reasonable legal costs arising from: your content; your communications or conduct toward any member or third party; your breach of these Terms or the Community Guidelines; or your violation of any law or third-party right.

11. Ending your use

• You may delete your account at any time in Settings. Deletion permanently erases your profile, photos, matches and messages.
• We may end or restrict access as described in section 7. Sections that by their nature should survive termination (including 3, 9 and 10) survive.

12. Governing law

• These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.
• Disputes will be resolved in the courts of Ontario, except where consumer-protection law gives you the right to proceed elsewhere.

13. Contact

• Questions about these Terms: [email protected].